FAQ

Frequently Asked Questions

Your most common questions about Woww Gadget

How long will it take to receive my order? +
Our products are shipped directly from our trusted suppliers. For most U.S. orders, delivery takes 7–15 business days. Shipping times may vary depending on product availability and your location.
Do you offer tracking for my order? +
Yes! Once your order has been processed and shipped, you will receive an email with a tracking number and a link to track your package online.
Can I cancel or change my order after placing it? +
We process orders quickly to ensure fast delivery. If you need to cancel or change your order, please contact us within 24 hours of placing it. After that, we cannot guarantee changes.
What if my item arrives damaged or defective? +
We stand behind the quality of our products. If you receive a damaged or defective item, please contact us within 7 days of delivery with photos or videos of the issue, and we will send a replacement or issue a refund.
Do you offer returns? +
Yes, we offer a 30-day return policy for unused and unopened products in their original packaging. Please see our Refund Policy for full details.
Where do you ship from? +
We work with international suppliers, including warehouses in the U.S., China, and other locations. Your order will be shipped from the warehouse best suited for fast delivery to your address.
Do you ship worldwide? +
Currently, we ship to the United States only to ensure fast and reliable service.